We may collect information when you register with us or apply for a product, such as your name, e-mail address, postal address, telephone numbers, financial details, national insurance number, payment card details and bank account details. Once registered you are no longer anonymous to us. We need this information in order to verify your identity, decide whether to go ahead with assessing your application, to provide our products and services, to collect payment from you, to detect any fraud or website abuses, to send you information relevant to your account and in case we have any queries.
We may also collect and store some of the above information when you make a loan enquiry through this website. We use that information for responding to your enquiry. If you contact us we may keep a record of that correspondence along with your activities on this website or your postings on this website, and we may collect such information in a file specific to you.
If you apply for a loan with us, we may also obtain information about you from third parties such as credit reference agencies and fraud prevention agencies as to your financial status, whether you are subject to civil or criminal proceedings, whether you are undergoing medical treatment or have unspent criminal convictions not including minor motoring offences
We may exchange information with third parties for the purposes of fraud prevention and credit risk reduction. Please contact us if you want to receive details of the relevant fraud prevention agencies. You have a legal right to these details. We and other organisations may access and use from other countries the information recorded by fraud prevention agencies. Honeycomb Finance, credit reference agencies and fraud prevention agencies will also use your records for statistical analysis about credit, insurance and fraud.
Once you become our customer, we will process, transfer and disclose your information to provide you with products and services, deal with your transactions, for the internal operational requirements for us and our group companies (including, for example, product development and IT systems testing), to manage our relationship with you (including marketing if you have agreed to it) and to carry out surveys, business analysis and market research. We may transfer such data to companies within our group, professional advisers, third party service and administration companies and any entity providing funding to us or members of our group of companies either now or in the future and their professional representatives. Such data may include "sensitive personal data", as defined by the Data Protection Act 1998.
Once you become our customer, we reserve the right to pass data about you or your account to third parties for administrative purposes, fraud prevention, terrorism prevention, money laundering, debt tracing, fighting crime or where we are required to do so by law. We may transfer our databases containing your personal information if we sell our business or part of it.
If you choose, you can set your browser to inform you when cookies are sent or you may choose not to accept cookies. If you haven't done this, the system will issue cookies when you visit the site.
We may collect IP addresses for system administration and to report aggregate information to our advertisers (if any)
We may share information that we collect online or as part of any application with companies within the Honeycomb Finance group which means us, our ultimate holding company and any company which is a subsidiary of our ultimate holding company; and with companies that provide services to us, including sub-contractors, agents or other companies including those based outside the European Economic Area (EEA).
We may also share this information with third parties, in a secure manner, for the purposes of targeting or exclusion from our marketing activity, or to help us contact you with regards to your account. Your data will not be shared or sold to third parties for use in their marketing activities or email lists. We may partner with third parties to deliver advertisements and surveys and to monitor activities on our own websites and other websites.
At Honeycomb Finance, we make your safety and security a top priority and are committed to protecting your personal and financial information. If we collect personal information from you, we will protect that information with controls based upon internationally recognised security standards, regulations, and industry-based best practices.
Honeycomb Finance maintains customer authentication procedures to protect your personal information and account from identity theft. These procedures are for your protection. If you suspect a website is "spoofing" or pretending to be a Honeycomb Finance website do not enter personal information but instead contact us by emailing firstname.lastname@example.org.
If you receive an email that claims to be from us but you are not sure, or if you think it is suspicious, do not click on any of the links in the e-mail. Instead forward it to us at email@example.com then delete it.
You have a right under the Data Protection Act 1998 upon written request and payment of a fee, to have a copy of the personal data we hold about you. If you would like to receive a copy of the personal data we hold about you please write to us at Honeycomb Finance Ltd, PO Box 909, Newport NP20 9NY.
You have a right under the Data Protection Act 1998 to ask us not to process your personal data or pass it to third parties for marketing purposes. If you do not want to receive marketing material from us or third parties please write to us at Honeycomb Finance Ltd, PO Box 909, Newport NP20 9NY.